Frequent QA’s

HomeFrequent QA’s
How Can I Book A Trip?

You can book any trip by browsing our website, selecting the trip of your choice and filling out the form, or you can call/app our reservation office on +263 71 566 8803 email us at [email protected] and lastly find us on Trip advisor ,Get Your Guide or Safari bookings

Which Forms Of Payment Are Accepted By You?

We accept all major forms of payment e.g Visa ,Master Card ,Direct Transfer and Cash

Can I Change My Reservation Or Cancel It?

Yes you may change your reservation and cancel it though for all cancellations refer to our refund and terms and conditions pages for charges incurred.

Do You Provide EMI Or Payment Plans?

Yes we can offer terms and payment plans ,feel free to get in touch with our reservations team to arrange this particular service.

Do You Give Discounts To Groups?

Absolutely! Get in touch with our team and they will gladly give you our discounted rates for group travel.

How Can I Find The Greatest Travel Offers?

We offer a wide range of Southern Africa travel destinations & itineraries ,should you wish to make changes to any of our packages get in touch and we will gladly assist you . We also offer custom and self made itineraries our team will gladly assist you make your dream African adventure a reality.

Do You Provide Specialized Trip Packages?

Yes we do . Let us know what destinations and activities you are planning on and we will assist you in building your perfect itinerary.

Are There Last-Minute Or Seasonal Discounts?

Yes we offer discounts on a seasonal basis and special offers randomly through out the year.

Do You Offer Assistance In Applying For Visas?

yes we do .Our team can assist you and guide you on the best methods on applying for the KAZA UniVisa which is highly recommended when touring Southern Africa.

How Long Does It Take To Process A Visa?

The KAZA UniVisa is instant and usually costs around $50.

Do I Require Travel Insurance?

Yes personal travel insurance is required for all trips.

What Are Some Tips For Saving Money On Travel?

You can keep costs low by focusing on a few smart strategies:

  • Travel in the shoulder season (March–May or Oct–Nov) for cheaper safaris and accommodation, especially in places like Zimbabwe and Botswana.
  • Stay in guesthouses or campsites instead of hotels—these are common and affordable across Namibia.
  • Use local transport (buses/shared taxis) rather than renting cars, which is much cheaper for regional travel.
  • Eat at local markets and small restaurants to avoid high tourist prices while enjoying authentic food.
  • Book flights early and compare prices to get the best deals into major hubs like Johannesburg.

👉 In short: travel off-peak, live like a local, and plan transport and flights carefully to save the most

What Should I Do In Case Of Emergency While Traveling?

Stay calm and act quickly using these key steps:

  • Contact local emergency services immediately (know the numbers for your destination, e.g., in Zimbabwe dial 999 or 112).
  • Reach out to your embassy or consulate for serious issues like lost passports or legal trouble.
  • Keep copies of important documents (passport, insurance) stored digitally and separately.
  • Use travel insurance to access medical care or emergency assistance when needed.
  • Inform someone you trust and follow local authorities’ guidance, especially in unfamiliar areas.

👉 In short: get help fast, use official support channels, and rely on preparation like insurance and document backups.

Can I Obtain Help If My Trip Is Disrupted?

YES. Contact our team or your designated guide who then can advise or assist you in solving whatever problem you have.

Do You Make Local Transportation And Airport Transfers?

Yes we do ,all our trips and tour are including all transportation and transfers from start to finish. 

What are the bestseasons to travel especially for big game viewing.

For the best wildlife sightings, timing is key:

  • Visit during the dry season (May–October) when animals gather around water sources in Botswana, Zimbabwe, and Namibia.
  • Peak game viewing is August–October, when vegetation is sparse and wildlife is easiest to spot.
  • Expect higher prices in peak months, especially in top safari areas.
  • Consider early dry season (May–July) for a balance of good sightings and lower costs.
  • Avoid peak rainy season (Nov–March) for game viewing, as animals are more dispersed (though it’s great for birdlife).

👉 In short: go in the dry season—especially late dry months—for the best big game viewing

What Should I Do In Case Of Emergency While Traveling?

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Can I Obtain Help If My Trip Is Disrupted?

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Do You Make Local Transportation And Airport Transfers?

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What Are Some Tips For Saving Money On Travel?

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Do You Give Discounts To Groups?

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How Can I Find The Greatest Travel Offers?

Tempor inceptos phasellus molestie varius magna lacus urna nullam. Cursus arcu parturient neque in cursus auctor imperdiet fringilla taciti nascetur lobortis tristique ante lectus.

Do You Provide Specialized Trip Packages?

Cras vestibulum dis condimentum erat elit consequat scelerisque netus mi. Feugiat dictumst ad vestibulum felis finibus pulvinar penatibus maximus tempus mollis gravida.

Are There Last-Minute Or Seasonal Discounts?

Sed hac magna adipiscing ligula dis tincidunt cras metus. Dignissim aliquet  magna praesent laoree duis,vel turpis accumsan placerat aenean orci convallis convallis suscipit.

Do You Offer Assistance In Applying For Visas?

yes we do .Our team can assist you and guide you on the best methods on applying for the KAZA UniVisa which is highly recommended when touring Southern Africa.

How Long Does It Take To Process A Visa?

The KAZA UniVisa is instant and usually costs around $50.

Do I Require Travel Insurance?

Yes personal travel insurance is required for all trips.

What Are Some Tips For Saving Money On Travel?

You can keep costs low by focusing on a few smart strategies:

  • Travel in the shoulder season (March–May or Oct–Nov) for cheaper safaris and accommodation, especially in places like Zimbabwe and Botswana.
  • Stay in guesthouses or campsites instead of hotels—these are common and affordable across Namibia.
  • Use local transport (buses/shared taxis) rather than renting cars, which is much cheaper for regional travel.
  • Eat at local markets and small restaurants to avoid high tourist prices while enjoying authentic food.
  • Book flights early and compare prices to get the best deals into major hubs like Johannesburg.

👉 In short: travel off-peak, live like a local, and plan transport and flights carefully to save the most

What Should I Do In Case Of Emergency While Traveling?

Stay calm and act quickly using these key steps:

  • Contact local emergency services immediately (know the numbers for your destination, e.g., in Zimbabwe dial 999 or 112).
  • Reach out to your embassy or consulate for serious issues like lost passports or legal trouble.
  • Keep copies of important documents (passport, insurance) stored digitally and separately.
  • Use travel insurance to access medical care or emergency assistance when needed.
  • Inform someone you trust and follow local authorities’ guidance, especially in unfamiliar areas.

👉 In short: get help fast, use official support channels, and rely on preparation like insurance and document backups.

Can I Obtain Help If My Trip Is Disrupted?

YES. Contact our team or your designated guide who then can advise or assist you in solving whatever problem you have.

Do You Make Local Transportation And Airport Transfers?

Yes we do ,all our trips and tour are including all transportation and transfers from start to finish. 

What are the bestseasons to travel especially for big game viewing.

For the best wildlife sightings, timing is key:

  • Visit during the dry season (May–October) when animals gather around water sources in Botswana, Zimbabwe, and Namibia.
  • Peak game viewing is August–October, when vegetation is sparse and wildlife is easiest to spot.
  • Expect higher prices in peak months, especially in top safari areas.
  • Consider early dry season (May–July) for a balance of good sightings and lower costs.
  • Avoid peak rainy season (Nov–March) for game viewing, as animals are more dispersed (though it’s great for birdlife).

👉 In short: go in the dry season—especially late dry months—for the best big game viewing

How Can I Book A International Trip?

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Which Forms Of Payment Are Accepted By You?

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Can I Change My Reservation Or Cancel It?

Scelerisque porta fames tortor, duis posuere sollicitudin bibendum. Etiam massa primis ligula lacus aenean leo congue. Erat congue habitasse massa himenaeos eget proin.

Do You Provide EMI Or Payment Plans?

Luctus nullam lectus fusce tristique; fames posuere sagittis mus. Porttitor arcu curabitur praesent velit nascetur  porta torquent natoque phasellus condimentum nisi mus.

Do You Give Discounts To Groups?

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How Can I Find The Greatest Travel Offers?

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Do You Provide Specialized Trip Packages?

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Are There Last-Minute Or Seasonal Discounts?

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Do You Offer Assistance In Applying For Visas?

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How Long Does It Take To Process A Visa?

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Do I Require Travel Insurance?

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What Are Some Tips For Saving Money On Travel?

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How Can I Book A International Trip?

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Which Forms Of Payment Are Accepted By You?

Molestie hac id duis sed pretium dolor volutpat mattis ligula. Metus metus dui  luctus interdum inceptos pretium. Facilisis duis nisl nam enim curae justo varius felis ultricies. 

Can I Change My Reservation Or Cancel It?

Scelerisque porta fames tortor, duis posuere sollicitudin bibendum. Etiam massa primis ligula lacus aenean leo congue. Erat congue habitasse massa himenaeos eget proin.

Do You Provide EMI Or Payment Plans?

Luctus nullam lectus fusce tristique; fames posuere sagittis mus. Porttitor arcu curabitur praesent velit nascetur  porta torquent natoque phasellus condimentum nisi mus.

What Should I Do In Case Of Emergency While Traveling?

Quam sed lacinia cursus, odio risus lorem nec maximus. Vitae eleifend quam torquent gravida parturient cursus morbi.Nec condimentum et lobortis ac commodo vestibulum.

Can I Obtain Help If My Trip Is Disrupted?

Semper consequat lobortis rhoncus est laoreet. Accumsan praesent odio id ad finibus efficitur quisque amet ridiculus. Inceptos fames nisi vulputate dignissim potenti netus.

Do You Make Local Transportation And Airport Transfers?

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What Are Some Tips For Saving Money On Travel?

Erat primis fames faucibus fringilla elit finibus pulvinar urna. Iaculis litora integer torquent massa diam pellentesque dapibus. Curae curae per tortor hac eros id senectus aptent. 

Do You Give Discounts To Groups?

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How Can I Find The Greatest Travel Offers?

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Do You Provide Specialized Trip Packages?

Cras vestibulum dis condimentum erat elit consequat scelerisque netus mi. Feugiat dictumst ad vestibulum felis finibus pulvinar penatibus maximus tempus mollis gravida.

Are There Last-Minute Or Seasonal Discounts?

Sed hac magna adipiscing ligula dis tincidunt cras metus. Dignissim aliquet  magna praesent laoree duis,vel turpis accumsan placerat aenean orci convallis convallis suscipit.

Do You Give Discounts To Groups?

Sodales quam maecenas urna nostra lacus euismod. At sollicitudin potenti tincidunt a volutpat consectetur.Nisl enim interdum maecenas efficitur pretium placerat nam fusce.

How Can I Find The Greatest Travel Offers?

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Do You Provide Specialized Trip Packages?

Cras vestibulum dis condimentum erat elit consequat scelerisque netus mi. Feugiat dictumst ad vestibulum felis finibus pulvinar penatibus maximus tempus mollis gravida.

Are There Last-Minute Or Seasonal Discounts?

Sed hac magna adipiscing ligula dis tincidunt cras metus. Dignissim aliquet  magna praesent laoree duis,vel turpis accumsan placerat aenean orci convallis convallis suscipit.

How Can I Book A International Trip?

Egestas integer semper eros sollicitudin ante orci magna finibus ante ullamcorper netus condimentum lobortis. Arcu nisl fusce parturient sollicitudin eleifend pharetra metus.

Which Forms Of Payment Are Accepted By You?

Molestie hac id duis sed pretium dolor volutpat mattis ligula. Metus metus dui  luctus interdum inceptos pretium. Facilisis duis nisl nam enim curae justo varius felis ultricies. 

Can I Change My Reservation Or Cancel It?

Scelerisque porta fames tortor, duis posuere sollicitudin bibendum. Etiam massa primis ligula lacus aenean leo congue. Erat congue habitasse massa himenaeos eget proin.

Do You Provide EMI Or Payment Plans?

Luctus nullam lectus fusce tristique; fames posuere sagittis mus. Porttitor arcu curabitur praesent velit nascetur  porta torquent natoque phasellus condimentum nisi mus.

Do You Offer Assistance In Applying For Visas?

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How Long Does It Take To Process A Visa?

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Do I Require Travel Insurance?

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What Are Some Tips For Saving Money On Travel?

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Do You Give Discounts To Groups?

Sodales quam maecenas urna nostra lacus euismod. At sollicitudin potenti tincidunt a volutpat consectetur.Nisl enim interdum maecenas efficitur pretium placerat nam fusce.

How Can I Find The Greatest Travel Offers?

Tempor inceptos phasellus molestie varius magna lacus urna nullam. Cursus arcu parturient neque in cursus auctor imperdiet fringilla taciti nascetur lobortis tristique ante lectus.

Do You Provide Specialized Trip Packages?

Cras vestibulum dis condimentum erat elit consequat scelerisque netus mi. Feugiat dictumst ad vestibulum felis finibus pulvinar penatibus maximus tempus mollis gravida.

Are There Last-Minute Or Seasonal Discounts?

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